Human Rights Policy

The SATAKE Group is committed to respecting the dignity and fundamental human rights of all people as a core principle of our business activities.
We support internationally recognized human rights principles, including the UN Guiding Principles on Business and Human Rights, and comply with applicable laws and regulations. We are committed to fostering a workplace free from discrimination and harassment.
Our key commitments include:

• Prohibiting all forms of forced labor and child labor
• Eliminating discrimination based on nationality, gender, age, religion or belief, disability, or other protected characteristics
• Preventing all forms of harassment, including sexual harassment and workplace bullying
• Providing equal opportunities and fostering a workplace that respects diversity

The SATAKE Group conducts ongoing human rights due diligence to identify, prevent, and mitigate potential human rights risks and to address adverse impacts when they occur.

Risk Assessment

We identify and assess potential human rights risks within our workplaces and throughout our business relationships

Preventive and Corrective Measures

Prevention through internal regulations and education

Reporting and Consultation System

Early corrective action through an internal reporting hotline

Monitoring

Regular monitoring of labor conditions and harassment incidents

Health and Safety Management

The SATAKE Group has established a health and safety management structure, placing the highest priority on ensuring a safe and healthy workplace environment.

Structure

• Establishment and regular convening of the Health and Safety Committee
• Clear articulation of safety policy by management
• Appointment of health and safety officers with clearly defined responsibilities

Key Measures

• Conducting risk assessments
• Providing safety education and training
• Thorough implementation of measures to prevent recurrence of accidents and disasters

To ensure employee safety and maintain their health, we implement the following measures.

• Occupational accident prevention activities (hazard prediction (KY) activities, equipment safety measures, etc.)
• Curbing excessive working hours and ensuring appropriate work management
• Regular health checkups and follow-up
• Mental health measures (stress checks, etc.)
• Promoting health management based on our duty of care for employee safety

Employment

The SATAKE Group conducts fair and highly transparent hiring practices and provides an environment in which diverse talent can work with peace of mind.

• Fair and equitable recruitment activities
• Promoting the success of older employees, employees with disabilities, and foreign talent
• Ensuring stable employment and providing appropriate working conditions
• Appropriate management of temporary and contract staff

For sustainable corporate growth, we consider talent development to be an important management issue.

• Providing training by job level and specialized education
• On-the-job training and support for self-development
• Career development support programs
• Developing next-generation leaders

We respect diverse values and promote a workplace where each employee can make the most of their abilities.

• Promoting the success of women (childcare support, career support)
• Encouraging men to take childcare leave
• Expanding employment opportunities for people with disabilities
• Supporting the recruitment and retention of foreign talent
• Thorough implementation of harassment prevention measures

Quality Policy

Based on its “Quality Policy,” SATAKE aims to earn customer satisfaction by providing products and services that create new value and profit.

View the Quality Policy

The SATAKE Group considers improving customer satisfaction through the provision of products and services that meet customer needs and expectations to be an important management issue.
The SATAKE Group has established and maintains company-wide, in order to operate its management system more effectively, a **Quality and Environmental Integrated Management System (Integrated MS)** that conforms to ISO 9001 and ISO 14001.
Under this system, we clarify roles and responsibilities across departments and group companies, and define the processes, mechanisms, and requirements for quality assurance spanning product and plant planning, design, manufacturing, construction, sales, and service delivery, working to strengthen quality assurance and improve customer satisfaction.

Currently, five domestic group companies, including SATAKE, and three overseas group companies have obtained ISO 9001 certification.

The SATAKE Group regards feedback and comments received from customers as important information for improving the quality of our products and services.
In the rare event that a problem or inconvenience arises with a product or service, a dedicated department takes the lead in responding promptly and appropriately. We consistently carry out root cause identification, corrective action, and recurrence prevention to help prevent similar issues from happening again.
In addition, this quality-related information is shared company-wide—including with development, design, manufacturing, sales, and service—and is reflected in our continuous improvement activities.
We operate a quality management system based on ISO 9001 and, under a globally consistent quality assurance structure, strive to provide products and services that customers can use with confidence.

Responsible Procurement

The SATAKE Group practices responsible procurement to provide stable products and services that support a sustainable society.
We offer new suppliers a fair opportunity to compete, conducting a multifaceted assessment that includes financial condition, technical capability, quality systems, environmental considerations, and information security measures, and select new suppliers fairly based on the results.